WINGDOW®

Wingdow® Seat Frequently Asked Questions (FAQs)

Do the suction cups really work?

Yes, they really do.  We understand your skepticism about suction cups.  When we first started thinking about building the Window® Seat, we, too, had doubts about whether suction cups would work for our application.  We had heard complaints from other bird owners about how other suction cup-based perches were forever falling down.  But--we figured that someone had to make a reliable suction cup.  So, we got samples of pretty much every suction cup made in the US and strength-tested ALL of them—dozens upon dozens of them.  The suction cup we found—and that we now use for Wingdow® Seat--is the best out there.  It is industrial-grade and UV-resistant—which means it will last years in sunny windows without yellowing, cracking, or losing its suction. 

We also use multiple suction cups on Wingdow® Seat—4 cups on the medium size Seat and 6 cups on the large.  So--even if one of the cups loses its suction—there are at least 3 other cups holding the unit up.  The chance of all the cups giving way at the same time is small.  We do tell customers, however, that they need to take care when installing Wingdow® Seat on the window—and make sure the suction cups are on tight.  If the cups are applied correctly--and checked periodically to make sure the hold is still tight--there shouldn’t be a problem.

How long will these suction cups last?  We can’t say for sure.  The suction cups on our personal Wingdow® Seats are over seven years old and still holding.  However, to be on the safe side, we recommend that customers replace their suction cups every five years or so--especially if they notice one or more of the cups beginning to lose suction.  The stainless hardware on the cup is expensive, so we also tell customers to make sure they keep the hardware when disposing of the old suction cups.  That way, only the cup itself has to be replaced.

 

Can my bird climb to the top of the Wingdow® Seat?

If you’ve purchased the right size Wingdow® Seat for your bird, it is unlikely that your bird will be able to pull him/herself to the top of the Wingdow® Seat—because he/she should not be able to reach the top of the Seat (large Cockatoos being a possible exception).  However, we can’t promise you that it will never happen.  As all of us bird lovers know, a determined bird can figure out how to do pretty much anything!  Keep in mind that toys hung inside a Wingdow® Seat provide a vehicle for your bird to climb to the top of the Seat.  However, in our experience, birds who manage to reach the top of the Seat soon come back down to the perch—because it’s simply not comfortable for them to sit on the narrow edge of the plastic.  We’ve seen the same behavior with flighted birds.  Even if they land on the top or side of a Wingdow® Seat, they inevitably find their way down to the more comfortable, wood perch.

 

Will Wingdow® Seat catch my bird’s droppings?

Customers tell us that Wingdow® Seat does an excellent job of containing their bird's messes.  We're not surprised by this.  We did a lot of testing when we were first designing Wingdow® Seat--observing and measuring the size and angle of droppings from dozens of different types and sizes of birds--so that we could make sure we made each size Wingdow® Seat deep enough to catch 95% or more of bird messes.  We also added a curved edge at the front of the Wingdow® Seat to help contain droppings and food inside the Seat.

The only exceptions to the above 95% containment are birds like Lories--whose diet consists of a lot of fruit.  Their droppings tend to be more liquid and thus a bit harder to contain the splatter.  Even so, customers report that the Wingdow® catches the vast majority of their bird's mess.

 

Do birds chew/crack the plastic?

Again, we can’t promise that it will never happen.  However, in our 8+ years of making Wingdows®, we have yet to receive a customer report of a bird chewing and/or cracking the plastic seat. 

We’re not surprised by this—because of the way we designed Wingdow®.  Over the years, we’ve noticed that birds tend not to chew corners and shapes that are rounded—preferring instead to chew items that are straight or have corners/angles and irregular borders (like our windows and furniture!).  That’s one of the reasons—among others--for Wingdow® Seat’s rounded shape.

Some birds will chew on the perch inside their Wingdow® Seat—but this can be expected because it’s wood.  If this happens, it’s not a problem.  Wingdow® perches can be easily changed or replaced.

 

Are the bottom feet needed to hold the Wingdow® Seat to the window?

The suction cups alone are more than adequate to support the weight of both Wingdow® Seat and bird.  You do not need the support of the bottom feet to hold the unit securely to the window.  However, if you’re installing your Wingdow® Seat on a double-hung window, we recommend that you install your unit with the rubber-tipped bottom feet resting on the sill or sash.  The rubber feet serve as a cushion between the Wingdow® Seat and your woodwork and provide additional support and stability to your installation.

 

My bird has an extra long tail.  Will his/her tail fit the Wingdow® Seat?

Not a problem.  Although we have standard perch heights for our Wingdow® Seats, we recognize that birds come in all shapes and sizes—and that some birds (like Ringnecks) have extra long tails.  So, we give you a choice of different perch heights and diameters for your Wingdow®, allowing you to select the perch that best suits your bird.  And, if you still don't find the height you need among these perch options, call us.  We will happily build you a special perch that accommodates your bird's tail length at no extra charge. 

 

Will Wingdow® Seat work for my macaw?

The large size Wingdow® Seat will certainly accommodate smaller macaws (such as a Hahns) and works well for macaw sizes and up to and including Severe Macaws.  However, it is not really meant for large macaws (e.g. Blue & Golds, Greenwings, Scarlets)—because they cannot turn around in the Seat.  That being said, we do have quite a few customers who have bought Wingdows® for their large macaws, and these customers report that the birds really love them.   Only you can determine whether or not Wingdow® is suitable for your macaw.  If you have the room—and budget—you might want to consider Wingdow® Gym for your macaw.  Wingdow® Gym is an indestructible, window-oriented, all-stainless steel vertical playgym built by Wingdow® especially for big birds.

 

What if my bird won’t go on the Wingdow® Seat?

Most birds go on Wingdow® Seat right away.  They instinctively know what it is for.  However, if your bird is not one to try new things, you may need to introduce him or her to it more slowly. 

If your bird is reluctant to go on Wingdow® Seat at first, try introducing it to your bird while it is off the window.  Set the Wingdow® Seat on a tabletop or other flat surface and encourage your bird to step up on the perch.  Hang a familiar toy from one of the thumbnuts—or offer your bird a treat while on the Wingdow® Seat.  Most of all, give your bird some time to peck around the Seat and figure out that he/she is safe there.  Once your bird seems comfortable with the Wingdow® Seat in its off-the-window spot—and it may take a few days--put the Seat back on the window and encourage your bird to step up.  If your bird’s wings are clipped, you might also consider tying a ladder to the Seat--to give your bird the option of climbing off the Seat until he/she gets used to the new window position.  Finally, if all else fails, try moving Wingdow® Seat to another location.  Sometimes it’s not the Seat itself that the bird objects to—but rather where you’ve put it.  We’ve had a number of cases of customer-birds who initially refused to go on their Wingdow® Seats—only to have the Seat be adopted as their favorite spot to perch when it was moved to a different window or room.  (As all of us bird lovers know, our birds always know what they want; it’s up to us humans to figure it out!)

Above all, keep trying.   We have had very few birds that have refused to use the Wingdow® Seat, given a reasonable amount of time and effort.  If still no luck after a few months, you can always send your Wingdow® back within the 60 day return period. 

    

Can I hang toys in the Wingdow® Seat?

Absolutely.  You can either use the special stainless steel toy hanger we offer (See "Toy Hanger”)—or you can do what a lot of our customers do—which is simply hang a toy from one or more of the thumbnuts that hold the suction cups to the Wingdow® Seat.   You may find, however, that your bird won’t be that interested in playing with toys while on his/her Wingdow® Seat.  He/she will be too busy watching what’s going on outside—which is exactly what Wingdow® Seat is supposed to do!

 

My window is small/unusual in shape.  Will Wingdow® Seat still work?

In all likelihood, yes.  We've designed Wingdow® Seat so that it will fit pretty much any window application--no matter how small or unusual.  Every Wingdow® Seat has multiple holes in the back of the Seat--so you can place your suction cups in a configuration that best fits your window.  The stem length on the suction cups can also be adjusted, allowing you to install Wingdow® Seat over divided pane trim (mullions) and other obstacles.  We offer some examples of unusual window applications--in “Measuring for Fit”.

 

Can I use Wingdow® Seat as a perch in the shower?

Absolutely.  Lots of our customers use Wingdow® Seat as a dual purpose shower perch.  However, in order to work as a shower perch, the walls of your shower must be smooth/non-textured.  Otherwise, the suction cups won’t stick.  Ditto if the shower walls are not completely clean—so make sure to remove all traces of soap scum from the walls before installing the suction cups.

If you decide to use Wingdow® Seat in the shower, we recommend you use one of our textured PVC perches in place of the hardwood dowel that normally comes with the Seat, since wet wood can harbor bacteria.  Impervious manzanita wood works well, too.  We also suggest that you remove the rubber-tipped bottom feet to give the water a place to drain.

 

Can I use Wingdow® Seat in the car?

Technically, “yes”—but we don’t recommend it.  A bird riding unrestrained in a fast moving car is subject to the same dangers as an infant or small child traveling without the security of a seat belt or child safety seat.  Cars stop short, airbags deploy, and both child and bird run the risk of being seriously injured.  Better to put your bird in a travel carrier while the car is in motion—with a seat belt around the carrier for added protection.  Use Wingdow® Seat when the car is stopped—or once you’ve arrived at your destination.

 

Can I use Wingdow® Seat in the RV?

Yes!  Wingdow® Seat is portable and space-efficient, which makes it perfect for RV travel with your bird.  We have many, many customers who have purchased a Wingdow® Seat for use in their RV.

 

What’s the best way to clean my Wingdow® Seat?

We use mild dish soap and water for cleaning our Wingdows®.  We also like Oxyfresh, which is a non-toxic and environmentally-safe, all-purpose cleaner.  Do not use Windex or other glass cleaners to clean your Wingdow® Seat.  These cleaners contain chemicals that might be harmful to your bird.  Plus, they contain abrasives that may scratch your Seat over time.   

 

I have more than one bird.  Can they share the Window® Seat?

Absolutely.  If you’re lucky enough to have birds that get along, there’s more than enough “perch” room on all three sizes of Wingdow® Seat to accommodate multiple birds. 

If you have several different sizes of birds and want to your birds to share the Seat, we recommend that you buy the Wingdow® size that best fits your largest bird.  That way, the Seat will work for all your birds.

Note:  If you have a lot of small flying birds, you might also consider adding a second perch your Wingdow® Seat to give your birds more landing/perching area.  This can be easily done by installing a second (“double decker”) perch through the holes in the back of your Wingdow® Seat.  It’s a non-standard perch, so if you would like one, call us—and we’ll build you one appropriate to your size Wingdow®.

 

Can I make my own perch for Wingdow® Seat?

If you have a supply of favorite wood and wish to make your own perch for your Wingdow® Seat, by all means, do so.  In fact, we encourage it—since you know best what your bird likes.  Contact us--and we'll email you instructions on how to drill your own Wingdow® Seat perch.

 

Can I use my own food cups with Wingdow® Seat?

Pretty much any cup that attaches through the bars of your cage can also be attached to the stainless steel food cup bracket for Wingdow® Seat.  However, there are limits to the size of cup that will fit inside the Seat.  Cups for the large Wingdow® Seat can be no larger than 4" in diameter.  For the medium Wingdow® Seat, the cup must be 2-1/2" in diameter or smaller.    

Of course, you can also rest food cups on the floor of the Wingdow® Seat.  Just make sure that they are cups made of plastic, stainless, or other material that won't scratch the surface of your Wingdow® Seat.